The Complete Marketing Package

Contract Terms

 THIS AGREEMENT (the “Agreement”), dated as per the below date of the contract, is hereby entered into by and between the information provided of the client (the “Client”) whose information is provided below and ChiroWave™, a Limited UK corporation, with offices located at Cheyenne House, West Street, Farnham, GU9 7EQ (“ChiroWave™”). ChiroWave™ is the official marketing partner of SoftWave TRT. The Client and ChiroWave™ agree as follows:  1. Services.  ChiroWave™ is in the business of providing Online Marketing and consulting services and the Client wishes to engage ChiroWave™ to provide Online Marketing and consulting services (the “Services”).  The Client hereby agrees to engage ChiroWave™ to provide a direct response marketing program hereby made a part of this Agreement.  2. Term. This Agreement will commence on the effective date set forth as shown below and will continue for the period of one month for setup & trial purposes, regardless of the Client’s delivery of content, and then for a total duration of 3 months on a rolling basis between ChiroWave™ and the Client.  3. Compensation and Payment.  For the Services, the Client will pay to ChiroWave™ a monthly or annual fee depending on the plan chosen (on a rolling basis). All monthly fees will be collected online or via check, auto draft, or credit card on or before the first of each month where applicable. All sales are final and therefore you are required to complete a minimum of a 3 month term and the same applies to all 12 month agreements. You have 48 hours to contact info@chirowave.io to change the terms of this agreement. 4. Termination.  This agreement may not be terminated prior to 3 months after the date of signup by either party.  In the event that the Client desires to terminate the Services hereunder, the Client must submit a written request to ChiroWave™ to the following email info@chirowave.io at least thirty (30) days prior to the end of the 3 month term, that they wish to terminate this agreement. Under no circumstances will ChiroWave™ give refunds of the amount paid for the Services hereunder and no recharges are allowed.  5. Ownership of Materials.  All materials, data and similar items, produced by ChiroWave™ hereunder in connection with the Services shall be, at all times, the sole property of ChiroWave™. All services and software used by ChiroWave™ shall at all times be the sole property of ChiroWave™ and under no circumstances shall the Client have any interest in or rights to the title to such materials, or software. All data inputted into the system will be that of The Client and when engaging services with ChiroWave™ you are authorizing the use of your digital assets at your own risk. 6. Client Requirements. Client agrees to the following terms for delivery and review of materials.Provide required intake information within 14 business days for timely campaign creation.Review and provide feedback on all work delivered by ChiroWave™ within 7 days; no reply implies approval. After 30 days of “no contact” with the client, ChiroWave™ will consider this agreement complete and all unpaid fees will be due and collectable at that time.  7. Confidential Information. Client agrees to make available to ChiroWave™ such information as is necessary for the fulfilment of the Agreement. ChiroWave™ agrees to accept and hold CONFIDENTIAL INFORMATION obtained from Client in confidence at all times during and after the termination of this Agreement. Likewise, all trade secrets, information shared with the client of how we work, the processes we follow or the contracts shared and any other communications are deemed trade secrets and CONFIDENTIAL and not to be shared outside of this agreement. ChiroWave™ and the client shall not use nor disclose such information, unless, until consent is given by either party thereto in writing, or such information, know-how, inventions, discoveries, and ideas are required for disclosure by law.  8. Additional Services.  All services outside the scope of this Agreement requested by the Client will be billed at a rate agreed between the client and ChiroWave™. (Client will be notified and must approve additional services before performed). 9. Warranties and Liability.  The Client shall indemnify and hold ChiroWave™ harmless from any and all liability resulting from the Client’s use of the work produced by ChiroWave™ under this agreement, including any services performed on behalf of the Client and any of the clients’ associates, partners, sub-contractors or subsidiaries. This waiver extends to, but not limited by, the loss or damage of digital assets, namely, Facebook Pages, Ad Accounts or any Business Managers. It is important to note that we do not own the data provided directly to us via Facebook or your company database, therefore data placed in our softwares are at your own risk and ownership, you indemnify us of all liability relating to data mis-use, solicitations or recourse for the work we have done on your behalf. 10. HIPAA Compliance Summary. We obtain consent: Before recording any calls, we inform the patient that the call will be recorded. This is done verbally through an automated voice message. All our communications are encrypted recordings: Recorded calls are stored securely and encrypted to protect the data from unauthorized access through two factor authentication and in HIPAA compliant servers. We limit access: Only authorized personnel have access to the recordings, and we have automated monitoring for potential breaches and all admins are notified of an unauthorised new user. We train our staff: We ensure that all staff members who handle the call recordings, or other information relating to leads etc are trained on HIPAA compliance and understand the importance of protecting PHI. Retention and disposal: We securely delete recordings when they are no longer needed. Including when a patient has opted out of further communications we delete them from our systems so as to not reach out to them anymore. By entering into this contract you are automatically giving us Business Associate Agreement Rights over the data you provide to us, or data we collect from online marketing on your behalf as the Covered Entity and it is assumed that you are the assigned HIPAA Compliance Officer for your organisation. By the signature below, the parties hereby understand and agree to all terms and conditions of this Agreement. Should you wish to end your agreement with us, we will assist you in the exporting of all the data in our system provided by you and return this data to you. We will also destroy all this client data from our system accordingly after 60 days. Please contact us on info@chirowave.io for any issues, complaints or cancellation requests. By completing payment for our service, the parties hereby understand and agree to all terms and conditions of this Agreement.